Welcome to GoGenMore (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our AI Receptionist service (the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree, you may not use the Service.

1. Use of Service

• The Service is intended for business use only.

• You agree to provide accurate, current, and complete information during account registration and use.

• You are responsible for all activities that occur under your account, including compliance with applicable laws and regulations.

• You may not use the Service for unlawful, harmful, or fraudulent purposes.

  
  

2. Account & Security

• You are responsible for maintaining the confidentiality of your login credentials.

• You must notify us immediately if you suspect unauthorized use of your account.

• We reserve the right to suspend or terminate accounts that violate these Terms.

  
  

3. Service Features

• The AI Receptionist may answer, route, and transcribe calls, book appointments, and integrate with third-party tools (such as calendars or CRMs).

• Certain features may require granting permissions to integrate with external services.

• Service availability may vary depending on system updates, third-party integrations, and internet connectivity.

  
  

4. Payments & Billing

• Access to the Service requires a valid subscription or payment as specified in your plan.

• All fees are billed in accordance with the payment terms provided at signup.

• Late or failed payments may result in suspension or termination of your account.

5. Intellectual Property

• All software, content, and technology used in connection with the Service are owned or licensed by GoGenMore.

• You are granted a limited, non-transferable license to use the Service solely for business purposes.

• You may not copy, modify, or distribute any part of the Service without prior written consent.

  
  

6. Data & Privacy

• By using the Service, you consent to the collection and use of your information as outlined in our [Privacy Policy].

• You retain ownership of your business data.

• We may process and store call data, transcriptions, and other information to provide and improve the Service.

  
  

7. Third-Party Services

• The Service may integrate with third-party platforms (e.g., calendars, CRMs, telephony providers).

• We are not responsible for the functionality, content, or availability of third-party services.

• Your use of third-party services is subject to their terms and conditions.

  
  

8. Limitation of Liability

• The Service is provided “as is” and “as available,” without warranties of any kind.

• GoGenMore will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

• Our total liability will not exceed the amount paid by you in the last 12 months.

  
  

9. Termination

• You may cancel your account at any time by contacting us.

• We may suspend or terminate your access if you violate these Terms or engage in prohibited use.

• Upon termination, your access to the Service will cease, but certain obligations (e.g., outstanding payments) will survive.

  
  

10. Changes to Terms

• We may update these Terms from time to time to reflect changes in law, features, or business practices.

• Continued use of the Service after updates constitutes acceptance of the revised Terms.

  
  

11. Governing Law

• These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

• Any disputes shall be resolved in the courts located in Toronto, Ontario.