Privacy Policy

Introduction

Go Genmore is committed to protecting your privacy and safeguarding personal and business information. This Privacy Policy explains how we collect, use, and protect your information.

Personal Information

We may collect:

Name
Email address
Phone number
Company information
Billing and payment information

Business Call & Message Data

To provide AI services, we process:

Caller names and phone numbers
Call logs and recordings
Voicemails
Transcripts
Appointment data

This data is used to operate and improve services.

AI Processing of Communications

AI systems may process communications to:

Route calls
Respond to inquiries
Schedule appointments
Generate summaries
Improve performance

Technical & Usage Data

We may collect:

Device information
IP address
Browser type
Usage data (calls, messages, activity)

Cookies and analytics tools may be used.

How We Use Information

We use data to:

Operate services
Process communications
Schedule appointments
Provide support
Improve AI performance
Detect fraud

Sharing Information

We do not sell personal data. We may share data with:

Cloud providers
Telephony providers
Payment processors
Communication platforms

We may disclose information if required by law.

Data Security

We use industry-standard protections:

Encrypted storage
Secure servers
Restricted access

However, no system is completely secure.

Data Retention

Data is retained only as long as necessary for service delivery and legal compliance.

Your Rights

You may have the right to:

Access your data
Update or correct information
Request deletion
Opt out of marketing

International Data Transfers

Data may be processed in countries where our providers operate, including the United States.

Changes to This Policy

We may update this Privacy Policy. Updates will be posted on this page.

Contact

Go Genmore
Ontario, Canada
support@gogenmore.com
gogenmore.com