Introduction
Go Genmore is committed to protecting your privacy and safeguarding personal and business information.
This Privacy Policy explains how we collect, use, and protect your information.
1. Personal Information
We may collect:
Name
Email address
Phone number
Company information
Billing and payment information
2. Business Call & Message Data
To provide AI services, we process:
Caller names and phone numbers
Call logs and recordings
Voicemails
Transcripts
Appointment data
This data is used to operate and improve services.
3. AI Processing of Communications
AI systems may process communications to:
Route calls
Respond to inquiries
Schedule appointments
Generate summaries
Improve performance
4. Technical & Usage Data
We may collect:
Device information
IP address
Browser type
Usage data (calls, messages, activity)
Cookies and analytics tools may be used.
5. How We Use Information
We use data to:
Operate services
Process communications
Schedule appointments
Provide support
Improve AI performance
Detect fraud
6. Sharing Information
We do not sell personal data.
We may share data with:
Cloud providers
Telephony providers
Payment processors
Communication platforms
We may disclose information if required by law.
7. Data Security
We use industry-standard protections:
Encrypted storage
Secure servers
Restricted access
However, no system is completely secure.
8. Data Retention
Data is retained only as long as necessary for service delivery and legal compliance.
9. Your Rights
You may have the right to:
Access your data
Update or correct information
Request deletion
Opt out of marketing
10. International Data Transfers
Data may be processed in countries where our providers operate, including the United States.
11. Changes to This Policy
We may update this Privacy Policy. Updates will be posted on this page.
12. Contact
Go Genmore
Ontario, Canada
support@gogenmore.com
gogenmore.com
